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You can download a file for free by using any of the appropriate website links above, and clicking on a link that usually says something like 'download now' (sometimes the website will ask you for some basic information about your computer, like whether you want it in English, and what operating system it uses e.g., Windows 98/XP/7). You'll usually be asked whether you want to open the file or save it to your computer (see graphic example).If you do save it to your computer, it will be saved as an *file. Once the download process is complete, go to the file where you saved it, and double click on it.Action Required: However, in order to take advantage of the Personal Online Banking improvements, you need to verify that you are using the most current version of your browser.

To check what version you currently have on your computer, open the browser program, go to the toolbar up top, click on 'Help', and then click on 'About [the name of the program]'.It is a good idea to periodically update your browser, as long as you have enough space on your computer.If you experience this then it is highly likely that your browser requires upgrading.When you use the Internet, you view websites in a 'browser'.Firefox: On the menu bar, click the Firefox menu and select About Firefox.

The About Firefox window will open and Firefox will begin checking for updates and downloading them automatically.

Check the box to install new versions automatically.

The new IDS website has been designed using the latest web technology.

If you experience any problems please consult your nearest IT expert.

A recent upgrade of our website has caused an issue for some of our visitors.

Chrome: In the top left, click the About Google Chrome menu. If you don't see this button, you're on the latest version. Safari: Expand Apple icon from menu and click on Software Update.